WhatsApp AI that answers guests and books rooms
Guests ask about rooms, prices and policies on WhatsApp, Instagram, Messenger or your website. The assistant answers from your knowledge, checks room availability and books, while iCal keeps you in step with booking sites.
In the conversation
A guest asks
“Do you have a double room from the 12th to the 15th?”
The assistant checks
It looks at real room availability, including stays imported from booking sites through iCal.
The guest confirms
The stay is booked once they say yes.
Your front desk steps in
Special requests move to the team inbox with the full conversation.
What you get
- Rooms with their own availability
- iCal sync with booking sites such as Booking.com and Airbnb
- Two-way Google Calendar
- Answers about rooms, amenities and policies from knowledge you review
- A team inbox with handover
Good to know
- No PMS integrations (such as OPERA or Mews) today; availability stays in step through iCal.
- No Booking.com messaging inbox.
- Ordstage does not take payments in the chat today.
If you need deep PMS integration
Hotel-specific platforms connect straight to your property management system. Chatlyn is one example; here is what its own pricing page says.
- Chatlyn is a guest messaging platform for hotels covering WhatsApp, email, webchat, Booking.com messages, Messenger, Instagram and one-way SMS. chatlyn.com, checked on (opens in a new tab)
- It lists 13+ direct PMS connections, including Oracle OPERA, Mews, Apaleo and Protel. chatlyn.com, checked on (opens in a new tab)
- Pricing is quoted per property by room count, with one-year or multi-year agreements and a one-time setup fee. chatlyn.com, checked on (opens in a new tab)
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Questions, answered.
Does Ordstage connect to my PMS?
Not today. Ordstage keeps rooms in step with booking sites through iCal. If you need a direct PMS connection, a hotel-specific platform may suit you better.
Can guests book rooms on WhatsApp?
Yes. The assistant checks availability for the dates and room type and books the stay once the guest confirms.
Is Ordstage a Chatlyn alternative?
For independent hotels that want transparent self-serve pricing and an assistant that books rooms, yes. Chatlyn goes deeper into hotel systems, with PMS connections and Booking.com messages, on quoted pricing.
More comparisons and use cases
Answer every customer.
Keep every opportunity.
Set up your assistant from your website, connect your channels, and go live when you’re ready.
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