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THE ORDSTAGE PLATFORM

One assistant.
Your whole business behind it.

Knowledge, conversation flows, and your customer channels. Connected in one place, with your team in control.

Your business, connectedPRODUCT WALKTHROUGH
01 / YOUR KNOWLEDGE

It starts with a link.

yourbusiness.com
Products & servicesReady
Your business storyReady
Customer questionsReady
Knowledge, ready for your review.
Your AI assistantPowered by your business knowledge
Hi! Can you help me find the right service?
Of course. Tell me what you’re looking for, and I’ll guide you through the options.
I’d love to speak with your team.
Happy to help. Let me connect you with the right person. Conversation handed to your team
One conversation. All the context.
KNOWLEDGE THAT STARTS WITH YOU

It learns what makes
your business, yours.

Your website becomes the starting point for a business profile and knowledge base. Add documents, refine the answers, and give your assistant the context it needs.

  • Research your website and business information
  • Bring products and services into your knowledge base
  • Review and update the information your assistant uses
See how it learns
Your website
Your documents
Your business rules

Your business knowledge

A shared foundation for every conversation.

YOUR CONVERSATION, YOUR WAY
A customer says hello
Understand what they need
Answer from knowledge
Connect to your team
An illustrative conversation flow
BUILD BY CONVERSATION

Describe the idea.
Shape the experience.

Tell the builder assistant what you want to happen. Review the flow it creates, then fine-tune the logic visually—from the first question to the next step.

  • Describe changes in plain language
  • Edit conversation flows in the visual builder
  • Connect your APIs and existing tools
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AUTOMATION WITH A HUMAN SIDE

Let AI help.
Let people take the lead.

Customers should never reach a dead end. Set up handoff rules so your team can step in when a conversation needs personal attention.

Your people, in the loop

Configure team routing and keep the conversation moving.

Your rules, in the flow

Choose how questions are handled, escalated, and resolved.

MEET CUSTOMERS WHERE THEY ARE
WhatsAppInstagramMessenger
One business voice.

Connected through your configured channels.

BUILT TO FIT YOUR WORLD

Your tools.
A whole new conversation.

Keep the tools you know. Connect them to the assistant that knows your business.

Bring conversations into your business workflow. Connect the channels your customers use and configure each one for your assistant.

  • WhatsApp

    Business messaging

  • Instagram

    Direct messages

  • Messenger

    Facebook conversations

  • Telegram

    Bot channel setup

  • Gmail

    Email configuration

  • Web chat

    On your own website

  • Twilio

    SMS configuration

  • Vonage

    SMS configuration

YOUR BUSINESS. YOUR VOICE. YOUR AI.

Answer every customer.
Keep every opportunity.

Set up your assistant from your website, connect your channels, and go live when you’re ready.

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