# WhatsApp AI for clinics: appointment booking in the chat

Source: https://www.ordstage.com/solutions/whatsapp-ai-for-clinics

> Let patients book by doctor and service on WhatsApp, Instagram, Messenger or your website chat, with real availability and Google Calendar sync.

FOR CLINICS

# WhatsApp AI that books clinic appointments

Patients ask on WhatsApp, Instagram, Messenger or your website chat. The assistant answers from your clinic’s knowledge, checks which doctor is free for the service they need, and books the appointment in the conversation.

[Get started](https://www.ordstage.com/signup)

[See pricing](https://www.ordstage.com/pricing)

HOW IT WORKS

## In the conversation

1. A patient asks“Can I see a dermatologist on Thursday afternoon?”
2. The assistant checksIt looks at real availability for that doctor and service, including Google Calendar.
3. The patient confirmsThe appointment is booked once they say yes, and appears in your bookings.
4. Your team steps inAnything that needs a person moves to the team inbox with the full conversation.

## What you get

- Doctors and services, each with their own availability
- Two-way Google Calendar, so nobody is booked over a meeting
- Answers about services, prices and policies from knowledge you review
- Leads saved when someone wants a call back
- WhatsApp campaigns with approved templates
- A team inbox with handover on every plan

## Good to know

- Ordstage answers messages, not phone calls.
- Ordstage does not publish HIPAA or other healthcare certifications. Check your own rules before collecting medical details in chat.

## Related

- [AI receptionistAn AI receptionist for WhatsApp, Instagram, Messenger and website chat that answers day and night, books appointments, saves leads and hands over to your team.](https://www.ordstage.com/solutions/ai-receptionist)
- [WhatsApp campaignsSend WhatsApp campaigns with message templates approved by WhatsApp, bring your audience from a spreadsheet, schedule them and answer replies in one inbox.](https://www.ordstage.com/solutions/whatsapp-campaigns)

QUESTIONS

## Questions, answered.

### Can patients book a specific doctor on WhatsApp?

Yes. Each doctor has their own availability and services, and the assistant books the one the patient asks for at a time that is really free.

### Does it work with Google Calendar?

Yes. Google Calendar sync is two-way, so a meeting in a doctor’s calendar blocks that time for bookings.

### Is Ordstage HIPAA compliant?

Ordstage does not publish a HIPAA certification. If your clinic needs one, talk to us before collecting medical information in chat.

### What happens when the assistant cannot help?

It hands the conversation to your team in the inbox, with everything already said.

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### Solutions

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YOUR BUSINESS. YOUR VOICE. YOUR AI.

## Answer every customer. Keep every opportunity.

Set up your assistant from your website, connect your channels, and go live when you’re ready.

[Get started](https://www.ordstage.com/signup)