# The AI conversation platform

Source: https://www.ordstage.com/platform

> Connect your business knowledge, AI conversation flows, WhatsApp, Instagram, Messenger and website chat, with human handoff, in Ordstage.

THE ORDSTAGE PLATFORM

# One assistant. Your whole business behind it.

Knowledge, conversation flows, and your customer channels. Connected in one place, with your team in control.

*Ordstage*

Your business, connected

PRODUCT WALKTHROUGH

01 / YOUR KNOWLEDGE

### It starts with a link.

yourbusiness.com

Products & services

Ready

Your business story

Ready

Customer questions

Ready

Knowledge, ready for your review.

**Your AI assistant**

Powered by your business knowledge

Hi! Can you help me find the right service?

Of course. Tell me what you’re looking for, and I’ll guide you through the options.

I’d love to speak with your team.

Happy to help. Let me connect you with the right person.

Conversation handed to your team

One conversation. All the context.

KNOWLEDGE THAT STARTS WITH YOU

## It learns what makes your business, yours.

Your website becomes the starting point for a business profile and knowledge base. Add documents, refine the answers, and give your assistant the context it needs.

- Research your website and business information
- Bring products and services into your knowledge base
- Review and update the information your assistant uses

[See how it learns](https://www.ordstage.com/how-it-works)

Your website

Your documents

Your business rules

### Your business knowledge

A shared foundation for every conversation.

YOUR CONVERSATION, YOUR WAY

A customer says hello

Understand what they need

Answer from knowledge

Connect to your team

An illustrative conversation flow

BUILD BY CONVERSATION

## Describe the idea. Shape the experience.

Tell the builder assistant what you want to happen. Review the flow it creates, then fine-tune the logic visually—from the first question to the next step.

- Describe changes in plain language
- Edit conversation flows in the visual builder
- Connect your APIs and existing tools

[Get started](https://www.ordstage.com/signup)

AUTOMATION WITH A HUMAN SIDE

## Let AI help. Let people take the lead.

Customers should never reach a dead end. Set up handoff rules so your team can step in when a conversation needs personal attention.

### Your people, in the loop

Configure team routing and keep the conversation moving.

### Your rules, in the flow

Choose how questions are handled, escalated, and resolved.

MEET CUSTOMERS WHERE THEY ARE

WhatsApp

Instagram

Messenger

**One business voice.**

Connected through your configured channels.

BUILT TO FIT YOUR WORLD

## Your tools. A whole new conversation.

Keep the tools you know. Connect them to the assistant that knows your business.

Bring conversations into your business workflow. Connect the channels your customers use and configure each one for your assistant.

- WhatsAppBusiness messaging
- InstagramDirect messages
- MessengerFacebook conversations
- TelegramBot channel setup
- GmailEmail configuration
- Web chatOn your own website
- TwilioSMS configuration
- VonageSMS configuration

YOUR BUSINESS. YOUR VOICE. YOUR AI.

## Answer every customer. Keep every opportunity.

Set up your assistant from your website, connect your channels, and go live when you’re ready.

[Get started](https://www.ordstage.com/signup)